The Age of Ideas
Why is
creativity so important? Why are larger businesses spending millions
on particular types of training and ways of doing business that
they wouldn't have given time of day to less than ten years ago?
The answer is that if you do the same thing over and over again,
you'll get the same results over and over again. If you make a million
every month, whatever you're doing, make sure you keep doing it!
But if you're not earning your desired potential, doing the same
thing week after week is not going to improve things. That's one
definition of insanity, to keep doing the same thing and expect
different results.
That brings us back to our definition of creativity from Edward
De Bono (who coined the phrase 'lateral thinking'). He said that
creativity was 'doing something in a better way' or 'doing something
better'. So if you're not getting what you want, you need to be
creative and improve what you do, or do something else.
There are three threatening and ominous
words why being more creative is now essential in modern business.
They all begin with the letter A: Abundance, Automation and Asia.
The 'threat' from Asia appears to be obvious. They can make stuff
cheaper. But that is not where the real threat lies at all. There
are millions of highly skilled graduates coming out of China, India
and now South America that are all competing in a global market
for our jobs. But it's not call centre jobs that they're going to
take - it's any job that doesn't have to be done face to face. That
means almost any business service. That means any technological
service. That means any skilled or knowledge based job. They are
probably more motivated. They are probably better qualified and
trained and yes, for now, they are happy to do it cheaper.
Automation used to mean that a car
factory worker lost his job to a robot. 'Well that's all right',
you say, 'no robot can replace me'. Well think again. Computer systems
are now so complex that within 5 to 10 years a large proportion
of knowledge-based workers will be replaced with automated artificial-intelligence
computer systems. This means jobs that we once thought were fairly
secure: accountants, lawyers, doctors. In the same way that few
people now go to a bespoke tailor, in the future few people will
go to a bespoke lawyer. The computer system will be cheaper and
quicker.
Abundance is the fact that there
is so much stuff everywhere. America spends more money on bin bags
than half the world spends on everything. That's one nation spending
more on the receptacle for the things they don't want than 90 countries
spend in total.
There is so much choice, there are so may options, so many suppliers,
so many variations. There are hundreds if not thousands of people
or businesses that do exactly what you do. There used to be a time
when a prospective author, actor or musician could send their material
off to a production company and it would be read. Not so now. Publishing
houses call the mountain of letters that come through their doors
every day 'the slush pile'. Record companies have a much stronger
description. It would require a full time dedicated team just to
wade through that stuff.
So it doesn't get done and the genius
of tomorrow goes undiscovered. Getting your product noticed on the
high street is a similar challenge. If you want to buy a shirt,
how can you decide from the thousands available? Price is not a
motivator. Think back to when you last bought a pen, a car, a suit,
dinner, a drink or a hotel. Did you choose the cheapest? Of course
not. So how did you decide? This is why we have seen the rise in
the esoteric black art of branding in the last two decades. Branding
gets the product ahead. Branding is a creative process - it is holistic,
irrational and emotional and completely out of the comfort zones
of most logical, rational, linear businesses.
Not long ago, about fifteen years
or so, we were told that we were leaving the 'Industrial Age' and
we were entering the 'Information Age'. Well the Information Age
didn't last long. In fact it's all over. We now all have access
to the same information. They used to say 'Information is power'
well it isn't. Information is potential power. Taking action based
on that information is power. We are now in the 'Conceptual Age'.
The future belongs not to those who
know things but to those who do different things, differently. Those
who do better things in a better way. Learn to be creative and get
ahead. The is the age where creativity is going to be prized higher
than all other attributes. This is the Age of Ideas.
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